Bibliothèque de l'École nationale des chartes

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Continuing professional development preparing for new roles in libraries [Texte imprimé] : a voyage of discovery / Sixth world conference on continuing professional development and workplace learning for the library and information professions ; edited by Paul Genoni and Graham WaltonPublication:München : K. G. Saur, 2005Description: 1 vol. (307 p.) : ill., couv. ill. en coul. ; 21 cmAvailability: Copies available for loan: Rue de la Sorbonne[8A1373(116)] (1).

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E-learning for management and marketing in libraries [Texte imprimé] = E-formation pour le marketing et le management des bibliothèques : papers presented at the IFLA satellite meeting, section management & marketing, management & marketing section, Geneva, Switzerland, July 28-30, 2003 / edited by / édité par Daisy Mc Adam, frePublication:München : KG Saur, 2005Description: 1 vol. (165 p.) : ill., couv. ill. en coul. ; 21 cmAvailability: Copies available for loan: Rue de la Sorbonne[8A1373(115)] (1).

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Library Statistics for the Twenty-First Century World [Texte imprimé] : Proceedings of the conference held in Montreal on 18-19 August 2008 reporting on the Global Statistics Project / edited by Michael HeaneyPublication:München : K.G. Saur, 2009Description: 1 vol. (302 p.) : ill., couv. ill. en coul. ; 22 cmAvailability: Copies available for loan: Rue de la Sorbonne[8A1373(138)] (1).

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The virtual customer [Texte imprimé] : a new paradigm for improving customer relations in libraries and information services : satellite meeting, São Paulo, Brasil, August 18-20, 2004 = L'usager virtuel : un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information : colloque satellite, São Paulo, Brasil, August 18-20, 2004 / edited by Sueli Mara Soares Pinto Ferreira and Réjean Savard, frePublication:München : KG Saur, 2005Description: 1 vol. (XVI-385 p.) ; 21 cmAvailability: Copies available for loan: Rue de la Sorbonne[8A1373(117)] (1).

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